A few things you might be wondering.
Kip is still being built. Join the waitlist for a free 15-day trial when it’s ready.
What is AskKip?
AskKip is a desktop computer-help app in development. The goal is to make everyday problems easier to understand through clear choices and explanations.
Can I use it now?
Not yet. Plans open soon at $11.99 a month. Join the waitlist for a free 15-day trial when Kip is ready. You can try the example right now.
Does this website scan my computer?
No. The preview uses fixed example information. It does not check or change your computer.
Is Kip a real person?
No. Kip is software. We plan to use AI as part of the product, with clear limits and user permission.
Will it work on Windows and Mac?
Yes. Kip is being built for Windows and Mac. Your plan covers up to 2 computers.
Can it fix every computer problem?
No. We are not promising that. Physical damage, a computer that will not start, or a serious incident may need a qualified professional.
Will it replace antivirus software?
That is not the planned purpose. We are exploring explanations of security settings, not promising complete protection or virus removal.
How much does it cost?
$11.99 a month, plus tax where it applies. That includes up to 5 repairs a month, questions any time, and Kip on up to 2 computers. Cancel anytime. Your first payment has a 14-day money-back guarantee. See the plan.
How do I cancel?
In Your AskKip, choose Cancel my plan (or Cancel my reservation, if you reserved). Or email help@askkip.com. Your plan stays on until the end of the month you have paid for, and nothing is charged after that.
Can I get my money back?
Yes. Email help@askkip.com within 14 days of your first payment and we refund it in full and end your plan, no reason needed. After that, cancelling stops the next payment.
What counts as a repair?
One problem, from your words to the fix and a check. “My computer is slow” is one repair, even if Kip changes three things to fix it. Only a repair Kip fixes counts. Questions don’t count. Unused repairs don’t carry over.
What if Kip can’t fix it?
Kip tells you plainly, and that repair doesn’t count against your 5. Some problems need a repair shop, a new part, or your internet company, and Kip says so.
Can I pay for someone else?
Yes. Buy it with your own email address and card, so the receipts, reminders and notices about the plan come to you. Kip still asks them before any change, and you can cancel any time.
Will a family member be able to see my files?
No such access is available through this website. Any future sharing feature would require separate, clearly explained permission.
Will the app work without internet?
Some planned features will use cloud services. Offline help is a separate capability that still needs to be developed and tested.
Will I need to understand AI, or watch a meter?
No. Kip talks in ordinary language. Your plan includes up to 5 repairs a month, and Kip shows you how many you have left. Questions and repairs also share a monthly fair-use limit. If you reach it, Kip tells you, and it starts again on your renewal date.
Can I leave the waitlist?
Yes. Use the unsubscribe link in an AskKip email or visit Privacy choices.
Can I get urgent support here?
AskKip is not a live technical-support service. Contact an established provider through details you verify independently when you need help now.
How can I report an accessibility or privacy issue?
Use our Contact page or Privacy choices page. Please do not include passwords or private documents.
Still have a question?
Want to know when Kip is ready?
Join the waitlist for a free 15-day trial when Kip is ready, plus product updates.
