A simpler place to start.
Short guides for everyday computer questions. Read at your pace, and stop before a step you do not understand.
Guides
Computer basics
Why is my computer running slow?
Notice what is slow, try one small reversible step, and look before clearing space.
Storage
How can I make space without losing important files?
Review what takes up space, keep looking separate from deleting, and confirm your copies first.
Safer support
Is remote computer support safe?
Before allowing access, check who is helping, what they will do, what it costs, and how to stop.
Family help
How can I help a parent with a computer without taking over?
Agree on one goal, explain the next step, ask permission, and leave a useful note.
Safer support
How do I check a suspicious tech-support message?
Pause before calling, downloading, or paying, and verify the claim through details you find yourself.
Easier to use
Where should I start to make my computer easier to use?
Name the difficulty in your own words, then try one adjustment at a time.
How these guides are written
We use official support and consumer-safety sources. Instructions are checked before publication and may vary by device.
Each guide lists its sources and the date they were checked. Guides are written by AskKip editorial. They are general information, not a repair service, and AskKip is not available to buy or download yet.
Choosing help right now
If you are looking for support you can use today, start with our plain-language overview.