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Kip is still being built. Join the waitlist for a free 15-day trial when it’s ready.

Helping someone with their computer, without taking over.

When someone you know needs computer help, taking over is not always the answer. Kip explains the problem in plain English and asks them before any change. You can pay for their plan; the choices stay theirs.

Kip is still being built. Join the waitlist for a free 15-day trial when it’s ready.

Two women at a patio table under string lights: one types on a laptop while the other leans in beside her with a mug of coffee.
Illustrative image.

For the person at the keyboard.

  • A familiar place to start.

    Choose what’s wrong instead of searching through unfamiliar settings.

  • Time to understand.

    Clear explanations and choices, without pressure to rush.

  • Their permission matters.

    Being a family member or paying for a plan should not mean automatic access to someone’s computer.

Trusted help, only when it’s wanted.

We’re exploring a future option to share a chosen help summary with a trusted person. That would need clear permission, limited sharing, and an easy way to stop. It is not available today.

Questions families ask.

Can I pay for someone else’s plan?

Yes. Buy it with your own email address and card, so the receipts, reminders and notices about the plan come to you. Kip still asks them before any change.

Will I be able to see their files?

No file access is offered through this website. Any future sharing feature would need its own clear permissions.

Looking into this for someone else?

One plan, $11.99 a month, cancel anytime. Pay for it yourself or send them the link. Either way, every decision Kip asks about belongs to the person at the keyboard.

14-day money-back on the first payment.

Read our family computer-help guide 

A woman in a white sweater at a pale-wood cafe table by the window, her chin on her hand, a laptop open in front of her beside a latte and a notebook.
Illustrative image.