Help that starts with their independence.
When someone you care about needs computer help, taking over is not always the answer. We’re building AskKip to make everyday next steps easier to understand.
AskKip is not available to buy or download yet.

For the person at the keyboard.
A familiar place to start.
Choose what’s wrong instead of searching through unfamiliar settings.
Time to understand.
Clear explanations and choices, without pressure to rush.
Their permission matters.
Being a family member or paying for a plan should not mean automatic access to someone’s computer.
Trusted help, only when it’s wanted.
We’re exploring a future option to share a chosen help summary with a trusted person. That would need clear permission, limited sharing, and an easy way to stop. It is not available today.
Questions families ask.
Can I buy it for a parent now?
Not yet. We are collecting interest while the product is in development.
Will I be able to see their files?
No file access is offered through this website. Any future sharing feature would need its own clear permissions.
Looking into this for someone else?
Join with your own email address. We won’t ask you to add a relative to our mailing list.